Privacy and cookie policy

This website is run by the National Crime Agency’s CEOP Education team (NCA-CEOP) and we are responsible for keeping all of your personal information safe.

We do this by following the rules and guidance set out in the General Data Protection Regulation 2016 (GDPR) and the Data Protection Act 2018 (DPA).

This page, along with our terms of use tells you how we collect, use and protect your personal information.

What is personal information

Personal information is anything that can identify you in some way. It can include things like your name, your address, your date of birth and even a photo of you.

It also includes your computer’s IP address. An IP address is the unique address that identifies a device on the internet.

What information do we collect about you?

We don't collect or store any personal information about you.   

If you use this website, the only information we collect about you comes from the cookies we use on the website. This information can't be used to identify who you are.

What is a cookie?

Cookies are small text files which are downloaded to and stored on your device when you visit a website.

Cookies are used by many website owners (for example, Chrome, Firefox or Internet Explorer) to provide you with a good experience while you browse, measure how popular a website is and how it is being used.

This helps website owners to improve websites.

How we use cookies

When you visit this website, the pages that you see are downloaded to your device. At the same time a cookie is downloaded.

Our website uses cookies to recognise you when you return to the website or as you move from page to page.

They help us to provide you with a good experience when you browse our website, measure how good it is and allow us to improve the website.

We use the following types of cookies on this website:

Necessary cookies

These are cookies that are essential for the running of our website. Without these cookies the website would not work. You cannot choose to turn these off.

Cookies that measure website use (Analytical cookies)

We use Google Analytics cookies to measure how you use this website.

These cookies collect information about:

• How you got to this website
• The pages you visit and how long you spend on each page
• What you click on while you’re visiting these websites

You can opt out of Google Analytics.

Cookies that help with our communication and marketing (Marketing cookies)

These cookies may be set by third party websites and do things like measure how you view YouTube or Vimeo videos that are on this website.

How to control or delete cookies

You can manage the use of Analytical and Marketing cookies through our Cookie Settings, including third party cookies. You can find this at the bottom left of your screen when you are on the website.

Most internet browsers automatically accept cookies unless you change your browser settings.

If you wish to restrict, block or delete the cookies which are set by any websites, you can generally do this through your browser settings. These settings are usually found in the 'options' or 'preferences' menu of your internet browser.

• Chrome: Click on Settings > Show Advanced Settings > Privacy > Content Settings

• Internet Explorer: Click on Tools > Internet Options > Privacy

• Edge: Click on More Actions > Settings > View Advanced Settings

• Firefox: Click on Menu > Options > Privacy & Security

Please note. If you set your internet browser preferences to block all cookies, you may not be able to access all or parts of our website.

Find out more about how to manage cookies. 

Details about the cookies we use

Further information about this privacy notice

This privacy notice has been created to be easily understood by young people.

If you want further information, please contact the NCA-CEOP Education team via ceopeducation@nca.gov.uk .

We keep our privacy notices under regular review. If we plan to use personal data in a different way than we have outlined we will update our privacy notice before we start any new processing. 

Complaints and further queries

The NCA tries to meet the highest standards when processing your data. We take complaints very seriously. If you have any concern about the way we have handled your personal data, please bring it to our attention via the following means:

• Via email to NCA’s Data Protection Officer at DPO@nca.gov.uk

• Submitting complaints to the Information Commissioner’s Office. Advice on how to contact them based on the nature of your concern is available at https://ico.org.uk/concerns/. The ICO can be also be contacted via: The Information Commissioner’s Office, Wycliffe House, Wilmslow, Cheshire, SK9 5AF. Telephone: 0303 123 1113. Email: casework@ico.org.uk.